The Challenge: Keeping a Global Workforce Current

A large global logistics company faced a common challenge: keeping its vast workforce proficient with constantly evolving, cloud-based tools like Microsoft 365. The pace of cloud technology updates often outpaced the company's ability to refresh its internal training content.

The primary operational challenges were:

• Inconsistent Adoption and Reduced Productivity: Without integrated, up-to-date content in their Learning Management System (LMS), employees faced inconsistent adoption of new features and frustrating workflow inefficiencies.

• Security and Compliance Risks: Inconsistent training across the workforce created security risks and compliance gaps.

• Lack of Scalability and Centralization: The decentralized and non-continuous training model made it incredibly difficult for the learning team to scale the content, track progress effectively, and ensure every employee was using the tools securely and efficiently.

The learning platform itself—Cornerstone—was underutilized because the required, up-to-date content was not consistently available within the system.

The Solution: Seamless Cornerstone Integration with Continuous Learning

The solution leveraged the power of a Cornerstone Integration to embed Knowledge Accelerator’s Continuous Learning Center directly into the client’s existing LMS. This approach ensured that the most current, relevant microlearning content was instantly accessible within the environment where employees already managed their training.

The core of this Cornerstone integration provided several critical advantages:

• Centralized Access and Consistency:

  • Employees were able to easily access Knowledge Accelerator's microlearning courses through Cornerstone's native interface. This allowed employees to learn at their own pace.

• Continuous Learning and Skill Development:

  • By integrating the microlearning content directly into the LMS, the company made continuous learning easy for employees, helping them stay up-to-date with new features and best practices without extra effort.

• Improved Productivity and Efficiency:

  • The content enabled employees to use their tools more effectively, which helped them spend less time troubleshooting and avoid high-friction, inefficient workflows.

  • Training modules were offered in employees’ native languages for simplified learning.

  • The integration allowed the learning team to track completion rates and utilization accurately, providing clear metrics to justify the investment in continuous learning.

The Results: Dramatic Gains Post-Cornerstone Integration

The successful Cornerstone integration with the continuous learning center delivered immediate and dramatic results for the global logistics company:

• Cornerstone Usage More Than Doubled: The effortless access to high-quality, relevant content instantly drove up engagement and utilization of the LMS platform itself.

• Reduced Reliance on External Trainers: By centralizing up-to-date resources within Cornerstone, the company reduced its dependency on costly external trainers.

• Greater Cost-Effectiveness and Scalability: The model scaled the solution across all departments and geographies, providing greater cost-effectiveness compared to their previous, non-integrated learning programs.

The combination of an existing, familiar LMS (Cornerstone) and a continuous supply of integrated, relevant content proved to be the key to empowering this global workforce and transforming their training landscape.