Instant Answers. Fewer Tickets. Updated Content Delivered Seamlessly So You Don’t Have To.
Empower your team with searchable microleaning, how-to video content built to reduce IT tickets, provide better self-service and increase software adoption.
Get Rid of Outdated In-Person Training with On-Demand Video Tutorials
Our video library syncs with your workplace needs, integrating seamlessly with your systems like chatbots, virtual agents, self-service portals, ITSM Systems, LMS, and more. Access the world’s largest, up-to-date software video library, ensuring your workforce stays in tune with the latest tools without wasting time on tutorials and searching the internet for free content.
Move from Endless IT Calls to Instant Answers
Empower endusers with short, accurate self-help videos from our how-to library. Tech-savvy users expect and demand self-service options. Our multimedia approach provides immediate support, allowing users to see, hear, and perform tasks effortlessly, reducing support calls and increasing efficiency.
Transition from Scattered Resources to Streamlined Support
Say goodbye to forgotten training sessions and unreliable online searches. Our video library delivers precise answers in seconds. Integrated seamlessly with platforms like ServiceNow, Teams, Cornerstone and SharePoint, it ensures questions are easily answered, transforming your workplace into a dynamic learning hub.
Keep Up at the Speed of Software Change
Integrate our dynamic video library and training materials for up-to-date support. Changes to popular cloud-based apps like Microsoft Office 365 are promptly added, ensuring your users stay updated on features and interface changes. No need to manually refresh—updates are automatic.
What's Inside the How-To Video Library?
Our how-to video library features a vast array of over 50,000 searchable videos that cater to various enterprise tools. Each video is designed to provide quick, actionable insights, ensuring that your team can easily navigate and utilize essential software efficiently. We cover tools including:
What Do the Videos Include?
Each video in our how-to video library is designed for maximum effectiveness, featuring:
- In action screen recording
- Step-by-step instructions aligned to narration
- Clear narration with on-screen prompts
- Searchable keywords for fast results
- Customizable for your internal systems
Self-Service Tech Support
Imagine having a self-service tech support tool available 24/7, right inside the applications your team already uses. Our video library empowers employees to access immediate help without submitting IT tickets, reducing frustration and enhancing productivity. This instant access not only helps alleviate common issues but also fosters a culture of self-reliance among staff, amplifying software adoption across the organization.
Why It Works
Reduces IT Ticket Volume
Boosts Software Adoption
Cost-Effective Knowledge Delivery
Integrates With ServiceNow
Different from Generic Training Platforms
Knowledge Accelerators stands apart from traditional training providers by focusing on delivering real-time answers rather than lengthy courses. We use a software training management approach that emphasizes microlearning and usage-driven content, tailored to actual workflows. You can use our user adoption platform with your branding and internal policies, offering a truly customized learning experience for your employees.
How It Works
By connecting Knowledge Accelerators with your existing IT ticketing system or knowledge base, you can customize video delivery based on your internal software configurations. This seamless integration empowers employees to resolve issues instantly, minimizing downtime and enhancing overall efficiency. When your staff has immediate access to relevant training videos, they gain the confidence to use the software effectively, improving the entire work experience.
Ready to Transform Your Organization?
Are you prepared to cut support costs and increase efficiency across your organization? Partner with Knowledge Accelerators to leverage our comprehensive how-to video library and revolutionize your training software for employees. Schedule a demo today to see firsthand how our solution can transform your team's learning experience and facilitate greater software adoption!