--- title: Custom Capture | Knowledge Accelerators --- [![Knowledge Accelerators](https://www.knowledgeaccelerators.com/hubfs/kno-logo-color.svg)](https://www.knowledgeaccelerators.com/?hsLang=en) - Solutions - [Microsoft 365 Training & User Adoption](https://www.knowledgeaccelerators.com/microsoft365-training) - [Copilot & AI Adoption Program](https://www.knowledgeaccelerators.com/copilot) - [Custom Content](https://www.knowledgeaccelerators.com/custom-content) - [CyberSecurity Education](https://www.knowledgeaccelerators.com/cybersecurity) - [Agent Training](https://www.knowledgeaccelerators.com/agent-training) - Integrations - [LMS Integrations](https://www.knowledgeaccelerators.com/knowledge-accelerators-lms-integration) - [ServiceNow Integrations](https://www.knowledgeaccelerators.com/servicenow) - [Case Studies](https://www.knowledgeaccelerators.com/resources) - [Why KA?](https://www.knowledgeaccelerators.com/about-us) - [Our Video Library](https://www.knowledgeaccelerators.com/how-to-video-library) - [Who We Serve](https://www.knowledgeaccelerators.com/who-we-serve) - [Become a Partner](https://www.knowledgeaccelerators.com/become-a-reseller) - [KA on Coursera](https://www.knowledgeaccelerators.com/coursera-courses) - [Contact Us](https://www.knowledgeaccelerators.com/contact-us) [Schedule Demo](https://www.knowledgeaccelerators.com/demo?hsLang=en) [Talk to an Expert](https://www.knowledgeaccelerators.com/contact-us?hsLang=en) Try It Free ## I’m a... - Software Customer - Software Vendor ### Create your free account to support your end users ### Create your free account to support your end users ### Custom capture and content conversion Build custom content, update your out-of-date Knowledge Base and make your IT Continuous Learning Center even more relevant. [Case Study for a Mass Document Conversion Project](https://www.knowledgeaccelerators.com/hubfs/ExplainerMedia/MassDocConversionCaseStudyDetailed.pdf?hsLang=en) ![agent-training-bg](https://www.knowledgeaccelerators.com/hs-fs/hubfs/Knowledge%20Acc%202024/agent-training-bg.jpg?width=487&height=289&name=agent-training-bg.jpg) ![Transform your content into engaging microlearning videos](https://www.knowledgeaccelerators.com/hs-fs/hubfs/Knowledge%20Acc%202024/cc-01.png?width=238&height=143&name=cc-01.png) #### Transform your content into engaging microlearning videos Is your team struggling to keep user support organized and current? Outdated content leads to frustration and more help desk calls. Our services convert your content into bite-sized how-to videos, which are automatically updated as processes change. These videos are designed to align with how users process information, helping them get back to work quickly! ![Seamless integration with your existing systems.](https://www.knowledgeaccelerators.com/hs-fs/hubfs/Knowledge%20Acc%202024/cc-02.png?width=191&height=143&name=cc-02.png) #### Seamless integration with your existing systems. We integrate seamlessly with ServiceNow, Workday, RightAnswers and more, centralizing your content to ensure consistency and cut costs. With fewer distressed calls, your service desk can enjoy more coffee breaks. Imagine cutting IT calls in half and ending the daily "Have you tried turning it off and on?" [Learn More](https://www.knowledgeaccelerators.com/integrations?hsLang=en) ![Get your users hooked on learning campaigns](https://www.knowledgeaccelerators.com/hs-fs/hubfs/Knowledge%20Acc%202024/it-card-03.png?width=239&height=143&name=it-card-03.png) #### Get your users hooked on learning campaigns Campaign-based learning uses a marketing approach to teach users about system updates. Instead of one-off training, integrate your custom solutions with your IT Continuous Learning Center to launch learning campaigns. This ensures better retention, inspires users to act, and offers practicality and cost savings. [Learn More](https://www.knowledgeaccelerators.com/it-continous-learning-center?hsLang=en) ![it-card-02](https://www.knowledgeaccelerators.com/hs-fs/hubfs/Knowledge%20Acc%202024/it-card-02.png?width=238&height=143&name=it-card-02.png) #### Mass update and reload your content for new branding, links, Knowledge Blocks, etc. Knowledge Bases can get stale with documents that are not updated for a Company's most recent branding and collateral. There are broken links as out of date files are removed from the system, but not all the reference files are changed. Companies expand and need to have content modified for local language speakers. Even if you have 20,000 documents with millions of words, Knowledge Accelerators will update and even load your content into a modern ITSM system (ie ServiceNow). ### Learn how to Accelerate Knowledge in your business. In this no-cost, 45-minute assessment, we'll help you identify your training gaps and quantify the productivity impact. [Schedule Demo](https://www.knowledgeaccelerators.com/demo?hsLang=en) ### DISCOVER - [M365 Training / User Adoption](https://www.knowledgeaccelerators.com/microsoft365-training) - [Copilot & AI Adoption](https://www.knowledgeaccelerators.com/copilot) - [Custom Content](https://www.knowledgeaccelerators.com/custom-content) - [Cyber Security Education](https://www.knowledgeaccelerators.com/cybersecurity) - [Agent Training](https://www.knowledgeaccelerators.com/agent-training) - [LMS Integrations](https://www.knowledgeaccelerators.com/knowledge-accelerators-lms-integration) - [ServiceNow Integrations](https://www.knowledgeaccelerators.com/servicenow) - [Case Studies](https://www.knowledgeaccelerators.com/resources) ### COMPANY - [Contact Us](https://www.knowledgeaccelerators.com/contact-us) - [Why KA?](https://www.knowledgeaccelerators.com/about-us) - [Our Video Library](https://www.knowledgeaccelerators.com/how-to-video-library) - [Report a Concern](https://www.knowledgeaccelerators.com/reportaconcern) - [Privacy Policy](https://www.knowledgeaccelerators.com/privacy-policy) ### CONTACT 5401 W. Kennedy Blvd, Suite 100, Tampa, FL, 33609 [813-374-9436](tel:18133749436) Copyright 2024 Knowledge Accelerators, all rights reserved.