--- title: Resources - Knowledge Accelerators | Knowledge Accelerators --- [![Knowledge Accelerators](https://www.knowledgeaccelerators.com/hubfs/kno-logo-color.svg)](https://www.knowledgeaccelerators.com/) - Solutions - [Microsoft 365 Training & User Adoption](https://www.knowledgeaccelerators.com/microsoft365-training) - [Copilot & AI Adoption Program](https://www.knowledgeaccelerators.com/copilot) - [Custom Content](https://www.knowledgeaccelerators.com/custom-content) - [CyberSecurity Education](https://www.knowledgeaccelerators.com/cybersecurity) - [Agent Training](https://www.knowledgeaccelerators.com/agent-training) - Integrations - [LMS Integrations](https://www.knowledgeaccelerators.com/knowledge-accelerators-lms-integration) - [ServiceNow Integrations](https://www.knowledgeaccelerators.com/servicenow) - [Case Studies](https://www.knowledgeaccelerators.com/resources) - [Why KA?](https://www.knowledgeaccelerators.com/about-us) - [Our Video Library](https://www.knowledgeaccelerators.com/how-to-video-library) - [Who We Serve](https://www.knowledgeaccelerators.com/who-we-serve) - [Become a Partner](https://www.knowledgeaccelerators.com/become-a-reseller) - [KA on Coursera](https://www.knowledgeaccelerators.com/coursera-courses) - [Contact Us](https://www.knowledgeaccelerators.com/contact-us) [Schedule Demo](https://www.knowledgeaccelerators.com/demo) [Talk to an Expert](https://www.knowledgeaccelerators.com/contact-us) Try It Free ## I’m a... - Software Customer - Software Vendor ### Create your free account to support your end users ### Create your free account to support your end users ### Success Stories & Case Studies for Knowledge Acceleration Keep up with the latest news and updates ![blog-listing-banner-edit](https://www.knowledgeaccelerators.com/hs-fs/hubfs/blog-listing-banner-edit.png?width=665&height=405&name=blog-listing-banner-edit.png) [![](https://www.knowledgeaccelerators.com/hubfs/AI-Generated%20Media/Images/Modern%20Office%20Learning%20Environment%20with%20Dynamic%20Analytics%20Dashboard.png)](https://www.knowledgeaccelerators.com/resources/case-study-50-reduction-in-new-hire-training-time-for-service-desk) ## [Case Study: 50% Reduction in New Hire Training Time for Service Desk](https://www.knowledgeaccelerators.com/resources/case-study-50-reduction-in-new-hire-training-time-for-service-desk) [![](https://www.knowledgeaccelerators.com/hubfs/Blog_finance_bros.png)](https://www.knowledgeaccelerators.com/resources/case-study-driving-governed-copilot-adoption-with-a-customized-copilot-accelerator) ## [Case Study: Governed Copilot Adoption With a Customized Accelerator](https://www.knowledgeaccelerators.com/resources/case-study-driving-governed-copilot-adoption-with-a-customized-copilot-accelerator) [![](https://www.knowledgeaccelerators.com/hubfs/Blog%20featured%20images%20(4).png)](https://www.knowledgeaccelerators.com/resources/case-study-optimizing-it-service-desk-efficiency) ## [Case Study: Optimizing IT service Desk Efficiency](https://www.knowledgeaccelerators.com/resources/case-study-optimizing-it-service-desk-efficiency) [![](https://www.knowledgeaccelerators.com/hubfs/Blog%20featured%20images%20(2).png)](https://www.knowledgeaccelerators.com/resources/case-study-transforming-technical-support-with-knowledge-management) ## [Case Study: Transforming Technical Support With Knowledge Management](https://www.knowledgeaccelerators.com/resources/case-study-transforming-technical-support-with-knowledge-management) [![](https://www.knowledgeaccelerators.com/hubfs/Blog%20featured%20images%20(5).png)](https://www.knowledgeaccelerators.com/resources/case-study-transforming-it-support-for-a-growing-pharmaceutical-company) ## [Case Study: Transforming IT Support For A Growing Pharmaceutical Company](https://www.knowledgeaccelerators.com/resources/case-study-transforming-it-support-for-a-growing-pharmaceutical-company) [![](https://www.knowledgeaccelerators.com/hubfs/Blog%20featured%20images%20(3).png)](https://www.knowledgeaccelerators.com/resources/case-study-preventing-call-spikes-during-it-rollouts) ## [Case Study: Preventing Call Spikes During IT Rollouts](https://www.knowledgeaccelerators.com/resources/case-study-preventing-call-spikes-during-it-rollouts) [![](https://www.knowledgeaccelerators.com/hubfs/Blog%20featured%20images%20(1).png)](https://www.knowledgeaccelerators.com/resources/case-study-standardizing-global-service-desk-performance) ## [Case Study: Standardizing Global Service Desk Agent Performance](https://www.knowledgeaccelerators.com/resources/case-study-standardizing-global-service-desk-performance) [![](https://www.knowledgeaccelerators.com/hubfs/M322846%20-%20Page%20Build%20Assets-1.png)](https://www.knowledgeaccelerators.com/resources/case-study-rapid-copilot-training-success-for-financial-services) ## [From Near Zero to Copilot at Scale Rapid Workforce Adoption in Financial Services](https://www.knowledgeaccelerators.com/resources/case-study-rapid-copilot-training-success-for-financial-services) [![](https://www.knowledgeaccelerators.com/hubfs/Blog%20featured%20images-1.png)](https://www.knowledgeaccelerators.com/resources/case-study-driving-99-adoption-through-tailored-copilot-training) ## [Case Study: Driving 99% Adoption Through Tailored Copilot Training](https://www.knowledgeaccelerators.com/resources/case-study-driving-99-adoption-through-tailored-copilot-training) [![](https://www.knowledgeaccelerators.com/hubfs/lifestyle-2.png)](https://www.knowledgeaccelerators.com/resources/case-study-how-modernizing-software-help-drove-growth-for-a-telecom-leader) ## [Case Study: How Modernizing Software Training Drive Growth for a Telecom Leader](https://www.knowledgeaccelerators.com/resources/case-study-how-modernizing-software-help-drove-growth-for-a-telecom-leader) [![](https://www.knowledgeaccelerators.com/hubfs/How%20To%20Video%20Library%20image2.png)](https://www.knowledgeaccelerators.com/resources/case-study-global-knowledge-migration-and-rebranding-success) ## [Case Study: Global Knowledge Migration and Rebranding Success](https://www.knowledgeaccelerators.com/resources/case-study-global-knowledge-migration-and-rebranding-success) [![](https://www.knowledgeaccelerators.com/hubfs/Microsoft%20User%20Adoption%20image3.png)](https://www.knowledgeaccelerators.com/resources/case-study-how-microsoft-365-learning-campaigns-transformed-global-collaboration) ## [Case Study: How Microsoft 365 Learning Campaigns Transformed Global Collaboration](https://www.knowledgeaccelerators.com/resources/case-study-how-microsoft-365-learning-campaigns-transformed-global-collaboration) [![](https://www.knowledgeaccelerators.com/hubfs/Image%20(9).png)](https://www.knowledgeaccelerators.com/resources/a-poc-that-drove-double-digit-user-adoption-of-microsoft-365-applications) ## [Case Study: A POC That Drove Double-Digit Microsoft 365 User Adoption of Applications](https://www.knowledgeaccelerators.com/resources/a-poc-that-drove-double-digit-user-adoption-of-microsoft-365-applications) [![](https://www.knowledgeaccelerators.com/hubfs/Knowledge%20Acc%202024/Banner-ContactUs-1.jpg)](https://www.knowledgeaccelerators.com/resources/lms-usage-doubled-by-integrating-continuous-learning-with-cornerstone) ## [Case Study: Empowering a Global Logistics Workforce with Continuous Learning via Cornerstone Integration](https://www.knowledgeaccelerators.com/resources/lms-usage-doubled-by-integrating-continuous-learning-with-cornerstone) ### Learn how to Accelerate Knowledge in your business. 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