Notice to End Users
EU-U.S. Privacy Shield Framework and the Swiss – U.S. Privacy Shield Framework
When do we collect information?
We collect PII from you when you register on our site or access our site via Single Sign On. In accordance with handling your PII, PCHOWTO adheres to the principles of the EU-U.S. and Swiss-U.S. Privacy Shield frameworks. To learn more, click here.
What personal information do we collect from the people that visit our website?
When registering on our site you may be asked to enter your name, email address, or other details to help you with your experience.
How do we use your information?
We may use the information we collect from you when you register or use certain other site features in the following ways:
To personalize user's experience and to allow us to deliver the type of content in which you are most interested.
To allow us to better service you in responding to your customer service requests.
The Federal Trade Commission has jurisdiction over PCHOWTO’s compliance with the Privacy Shield. In compliance with the Privacy Shield Principles, PCHOWTO commits to resolve complaints about our collection or use of your personal information. American, European and or Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact PCHOWTO at:
Independent Resolution Mechanism Provider’s Contact Information (IRM):
PCHOWTO has further committed to refer unresolved Privacy Shield compliance complaints to the International Centre For Dispute Resolution American Arbitration Association (ICDR-AAA), an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please contact or visit ICDR-AAA for more information or to file a complaint. The services of AAA are provided at no cost to you. Under certain circumstances, Customers and Users may be able to invoke binding arbitration to address complaints about PCHOWTO’s compliance with the Principles. To contact our assigned Independent Recourse Mechanism provider, see contact information below.
American Arbitration Association (AAA) Contact Information:
By mail or fax:
International Centre for Dispute Resolution
A Division of the American Arbitration Association
Case Filing Services
1101 Laurel Oak Road, Suite 100
Voorhees, NJ 08043
Phone: (856) 435-6401
Toll free number in the US (877) 495-4185
Fax number (877) 304-8457
Fax number outside the US: (212) 484-4178
Email box: firstname.lastname@example.org
Third Party Disclosure
We do not transfer personal information to any third parties. Therefore, the provision regarding liability for the actions of agent processors may not apply. If we change this policy in the future, we shall remain liable under the Privacy Shield Principles if its agent processes such personal information in a manner inconsistent with the Principles, unless the organization proves that it is not responsible for the event giving rise to the damage.
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.
We do not include or offer third party products or services on our website.
It's also important to note that we do not allow third party behavioral tracking.
Disclosure of Personal Information in response to lawful requests
Personal Information can and will be disclosed in response to lawful request from public authorities, including to meet national security, public interest or law enforcement requirements.
ACCESS TO YOUR STORED PII
How do you access your personal data?
Persons whose Personal Data is covered by this Privacy Shield Policy have the right to access such Personal Data and to correct, amend, or delete such Personal Data if it is inaccurate or has been processed in violation of the Privacy Shield Principles. Personal data can be accesses within the website via My Profile for modifications, corrections, or amendments. To request removal or deletion please contact email@example.com.
Choices for how we handle or retain your personal data
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
No personal data will be used outside of the relevant purposes for processing and delivering services.
What happens in the event of a data breach?
We will notify the users via email within 7 business days.
Do we use 'cookies'?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your web browser settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you disable cookies, you will not be able to login to our site.
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
California Online Privacy Protection Act
According with CalOPPA we agree to the following:
Users can visit our site anonymously.
Users are able to change their personal information:
By logging in to their account
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13.
KAS Web Service Statement of Accessibility
The KAS Web Service is designed to accommodate 508 web compliance accessible needs. Audio, video and text are available for every solution in the Standard Library where practical. The web design uses a Bootstrap framework with the “Paypal” plug-in for accessibility.
The design uses standard coding techniques that are compatible with accessibility tools. The Supplier regularly conducts WCAG 2.0 scans from SortSite. We strive for access from anyone, anywhere and from all kind of technologies.
Results from a May 03, 2020 test scan are below.
Please contact us at firstname.lastname@example.org with any comments or issues you encounter on the site.
Accessibility Scan Report and Summary
Site quality report produced on Thursday, May 3, 2020.
Last Updated on 2021-03-09